Varonis Systems (NASDAQ:VRNS) reported its financial results for the fourth quarter of 2024, showcasing a modest revenue increase of 3% year-over-year to $158.5 million. Despite surpassing earnings ...

TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled ...

In today fast-paced world plumbing businesses need to be available to their customers at all times A missed call can mean a missed opportunity lost revenue and dissatisfied customers This is where a p ...

A well-crafted call center script not only provides structure but also enhances the overall customer experience. While many believe that scripts make conversations sound robotic, the right approach to ...

Software companies are under pressure to invest in new artificial intelligence capabilities without denting profits. One ...

Q4 2024 Earnings Call Transcript February 6, 2025 Operator: Good afternoon, and welcome to the Fourth Quarter 2024 Connection ...

Discover how BPO live transfers are transforming debt settlement and call centers by connecting high-intent leads instantly.

Amazon.com Alibaba and Temu’s parent, PDD Holdings were among the e-commerce stocks falling on Wednesday, even after the U.S. Postal Service said it would resume accepting all inbound parcels from ...

NICE has a narrow economic moat, but faces potential competition from AI entrants in the SMB segment. See why I rate the ...

Vertiv, Shopify, Mondelez International, HubSpot, and Omnicom Group are the five Social Media stocks to watch today, according to MarketBeat’s stock screener tool. Social media stocks refer to ...