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To extract the full value of AI-driven automation, organizations must zero in on where it moves the needle most.

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A change to Slack's Ts&Cs places roadblocks for third-party apps in common use by marketers. Details of the new Salesforce ...

Michael Kitces and Ben Henry-Moreland write that there are two ways agentic AI could theoretically be employed. Unfortunately ...

TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (Customer Experience) technology and services innovator, today ...

Talkdesk Customer Experience Automation introduces a new category in the customer experience market: fully autonomous, multi-agent AI automation discovered, built, orchestrated, and measured across ...

The vendor-agnostic Enterprise playbook adds new AI practices, a value assessment framework, and an integrated online toolkit to the No-Code Methodology BOSTON, MA, UNITED STATES, June 11, 2025 ...