Gaurav Anand, VP and Global Head, Cloud Application Service Providers Gaurav Anand is VP and Global Head, Cloud Application Service Providers, at Tata Communications, one of the major companies of the ...

To maximize flexibility and agility, most IT leaders have concluded that moving contact center systems to the cloud is the best long-term strategy. A 2019 study by Dimension Data highlights the ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: DRUID AI’s launch of DRUID Conductor, ...

Vivek Kar is an ISB Hyderabad alumnus with over 15 years’ experience in diversified business roles within Tata Communications. Currently, he is Assistant Vice President, Product Management, leading a ...

Pivots toward providing options for standalone contact center upgrades and integrated UC-CC solutions. From the keynote stage to the show floor to the conference sessions, we’ll hear about the ...

As Senior Director for CXone Product & Competitive Marketing at NICE, Laura Bassett leads a comprehensive go-to-market strategy for current and next-generation solutions with a team of product ...

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Messaging vendors are reinventing themselves as platforms for innovations – taking bigger chunks of communications and opening up to other services.

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