After the Institute of Medicine released its sentinel report, To Err is Human: Building a Safer Health System, the Agency for Healthcare Research and Quality (AHRQ), in conjunction with its Federal ...

The CAHPS Surgical Care Survey asks adult patients to report on surgical care, surgeons, their staff, and anesthesiologists. This standardized survey expands on the CAHPS Clinician & Group Survey, ...

Many organizations are interested in assessing and improving patient experience with behavioral health, mental health, and/or substance use disorder services. Three CAHPS products are available to ...

Final estimates for 2013 show a further 9 percent decline in the rate of hospital-acquired conditions (HACs) from 2012 to 2013, and a 17 percent decline, from 145 to 121 HACs per 1,000 discharges, ...

In 2016, AHRQ awarded a contract to develop methods and estimate the incremental inpatient financial costs and additional inpatient mortality associated with 10 selected hospital-acquired conditions ...

Latest available findings on quality of and access to health care ...

Many organizations are uncertain about how to proceed with designing a workable solution for medication reconciliation. This chapter provides helpful information and tools for designing or redesigning ...

Sponsored by the Public Health Service, the 2008 Update to the Clinical Practice Guideline presents evidenced-based guidelines for clinicians to use when treating their patients who use tobacco. The ...

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Latest available findings on quality of and access to health care ...

This module will provide an overview of the interventions required for early mobility in mechanically ventilated patients and ways to establish and sustain a nurse-driven early mobility protocol.

The Role of the Nurse Manager module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders for your quality improvement initiative. This module ...