Knowledge management plays an indispensable role in enhancing the quality of customer service in contact centers. Ensuring ...

When experienced employees leave, they often take decades of application-specific knowledge with them, leaving behind gaps in ...

A tool that uses a dynamic Computable General Equilibrium model for economy-wide, country-level analysis of medium- and long-run development policies, including strategies for reducing poverty and ...

WDR2021: Data for Better Lives examine the tremendous potential of the changing data landscape to improve the lives of poor people and, at the same time, identify the significant risks that should be ...

In its third year of existence, The Classical Academy's Knowledge Bowl team won Season 3 of Rocky Mountain Quiz Kids, A ...

At ETH Zurich, international research collaboration primarily is in the responsibility of the individual research units – departments, institutes and chairs. If you are interested in specific fields ...

Qorvo artificial intelligence (AI) software specialist Matt Irons shared a closer look at the purpose behind these forums and explored the value they bring to both Qorvo and its customers. Matt says ...