Passengers who travel without a valid train ticket are subject to “disproportionate action” by train operators, a damning ...

The Office of Rail and Road (ORR) highlighted one case where a passenger was threatened with prosecution for accidentally ...

The regulator, the Office of Rail and Road (ORR), published a report which found travellers face ‘inconsistent treatment and ...

A boss at venue sponsor O2 has warned that hundreds of fans turn up each time to major gigs without valid tickets and are told to leave, as he criticised touting practices. Research by YouGov on ...