If you have student loans, your loan servicer is more than just the entity that sends you bills or collects your payments.

Amy Fontinelle is a freelance writer, researcher and editor who brings a journalistic approach to personal finance content. Since 2004, she has worked with lenders, real estate agents, consultants ...

But that doesn’t necessarily mean you’re in a long-term relationship with your mortgage servicer. You don’t get to change your mortgage servicer—the company you send your mortgage payments ...

Student loan servicer MOHELA is under investigation by multiple state attorneys general and regulators over alleged mismanagement of borrowers’ accounts, three sources directly familiar with the ...

That company is called your student loan servicer, and it’s contracted by your lender to provide customer service throughout your loan term. It’s possible your servicer will change once or ...

A mortgage loan servicer is a company that collects payments and manages a home loan. Loan servicers handle many tasks including responding to forbearance requests, cancelling PMI and certifying ...

Mortgage forbearance is a short-term agreement between a borrower and a mortgage servicer to pause or reduce mortgage payments. Typically, forbearance lasts no longer than 12 months. You can use it ...

More than 800,000 federal student loan borrowers were late making their payment as a result of the mistake made by the servicer MOHELA (Missouri Higher Education Loan Authority), the Department of ...