Southwest passengers will notice many changes at their favorite airline, from baggage fees to flight credits to Rapid Rewards to assigned seats.

Airlines are collecting billions of dollars annually from seat assignment fees. Passengers should consider paying extra for seat assignments on long flights, when traveling with companions ...

Southwest Airlines is shifting to assigned seats for the first time in its history, a change that will allow the low-fare carrier to charge a premium for some of the seats on its planes. The ...

It’s a plane shock. Southwest is getting rid of its iconic pick-any-seat flying policy, relegating travelers to assigned spots on airplanes. The announced move comes as the airline prepares to ...

Is it worth paying extra for a seat assignment on a flight? For Donna Shelton, the answer is: almost never. "OK, I just made an exception on a flight from Houston to Chicago," said Shelton ...

She regularly appears on CBS News 24/7 to discuss her reporting. Southwest will start selling assigned seats, marking a major shakeup of a signature policy that has set the low-cost carrier apart ...

Southwest says the decision to assign seats came after conducting “extensive research” on customers’ needs. “The airline has been known for its unique open seating model for more than 50 ...

In an announcement Thursday, the company said it will "redesign the boarding model" by eliminating open seating and instead move forward with assigned seats and premium seating options.

Premium upgrades aren't in most people's budgets, but there are key ways to maximize comfort with your economy cabin seat ...