Review Insights aggregates customer reviews and feeds them into a large language model (LLM), which will assign specific aspects — like the vibe or service time — a rating out of 100.

Yelp joined many other companies using LLMs to improve the usefulness of reviews by adding better search functions based on customer comments. For example, Amazon launched Rufus, an AI-powered ...

Here are some of the wildest one-star Yelp customer reviews of the lowest rated McDonald's across the US. "The worst McDonald's there is, ever was, and ever will be. It looks like a waiting room ...