Irene Eng, a blogger and frequent poster on Yelp, Google and TripAdvisor, was hit with a defamation lawsuit seeking at least ...

Of course, negative reviews on Yelp are a concern. There are a few things, however, that you can do to mitigate the damage of a bad review without spending too much time. First of all, though, don't ...

Yelp has started publicly naming and shaming businesses that pay for reviews. The review site's new index documents businesses offering everything from a crisp $100 bill for leaving the best ...

When Kay Dean turned her keen detective’s eye on the reviews for a Toronto dental clinic, she quickly discovered something alarming. The reviewers behind the clinic’s glowing testimonials had ...