ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

A year ago at Zoholics US in Austin, Zoho launched CRM for Everyone, the next generation of its CRM platform. This year at ...

Aidium Agents don’t just automate tasks—they teach best practices. As loan officers interact with Agents, they learn new ...

Zoho Corporation, a global technology company, has expanded its customer experience (CX) platform with powerful new AI and workflow orchestration features, driven by its in-house AI engine, Zia.These ...

Service Now introduced “the next milestone in its groundbreaking CRM designed to disrupt an industry long dominated by ...

ServiceNow reimagines CRM for the AI era to sell, fulfill, and service on one unified platform providing exceptional ...

Zoho has deepened its customer experience platform with generative AI and workflow orchestration capabilities powered by Zia.