This course is intended to be an overview of the field of change management and business process re-engineering. This course will equip the student to understand complex change management programs, ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.

Operations management (OM) evaluates the production process and business operations and creates an efficient outcome. OM professionals balance operating costs with revenue to maximize net ...