Until about a year ago, VoIP made no sense for customers with fewer than 75 users, according to SOS' McNutt. Since then, Cisco and others have introduced platforms for approximately 25 users.

Download the program. Open Cisco Anyconnect Secure Mobility Client. Put in webvpn2.purdue.edu, click Connect and put in your username and password again. Now that the VPN is connected, start Remote ...