Listen to the column Symantec simplifies support, or visit our Podcast Center to hear more by James Gaskin. You probably remember that Symantec gobbled up Veritas last year, but little changed ...

Symantec this month will begin outsourcing its customer support to India. Around the same time, the company will also ship updated CDs for its discontinued version of Norton\'s Utilities for the ...

Symantec has admitted it's falling down on customer support for its email archiving product. The security services provider has been experiencing difficulties in support for Enterprise Vault, a ...

Symantec Announces Support For New X64 Operating Systems Auckland — April 26, 2005 — Symantec Corp. (NASDAQ: SYMC), the global leader in information security, ...

Symantec Corp. if Canadahas announced three enhancements to its e-mail security system. The new releases of Symantec Mail Security 5.0 for Domino and Symantec Mail Security 5.0 for Microsoft ...

When Michael Brown took on the CEO role at Symantec 18 months ago, it quickly became clear to him that the company had to shed its Veritas storage business and focus on its security roots.

Information Technology security provider, Symantec Corporation (SYMC) announced its support for Microsoft’s Windows 7, with its Norton-branded consumer products and enhanced versions of its ...

I've praised Symantec's support, especially the integrated chat-based support introduced with Norton Internet Security 2009. Their support agents did a great job handling some problems that came ...

Back in 2009 I wrote about my bizarre experience with Symantec support agents. I contacted them because malware on my test system prevented installing a Norton product. Unfortunately, the only ...

Symantec is pushing along its deduplication strategy, integrating the technology with its NetBackup, Backup Exec and Enterprise Vault applications. {loadposition stephen08}Symantec's plan is to mo ...