The support center software creates tickets for customer queries and complaints and assists in logging, queuing, prioritizing and routing them to the appropriate personnel quickly. This ...

Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers ...

This was when I came across the Dell Support Assist software, which is available as a free download. The Dell SupportAssist software & Dell PC Checkup are Diagnostic Tools that help keep Dell PC ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

proudly introduces their Airborne Management Center (AMC) software to support installation, configuration and setup of their rugged and secure enterprise-class Wi-Fi Networking Device Servers ...

Next time you call customer support, the person on the other end of the line may be getting a little help from emotionally intelligent AI software. Some call-center workers are now receiving real ...