News

Mitsubishi Motors North America and Solera’s Redcap Partner to Launch Shuttle OnDemand, a Comprehensive Service Management Solution for Dealerships
Mitsubishi Motors North America, Inc. (MMNA) is launching Shuttle OnDemand, a comprehensive service management platform powered by Solera’s RedCap. As the global leader in vehicle lifecycle management ...
How B2B Companies Can Optimize Customer Service Management To Charge AI-Driven Growth
AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.
Rolling Out7d
Carrie J. Clark A trailblazer in leadership and service
On the heels of Women's History Month, we recognize Carrie J. Clark, an exceptional leader whose profound impact spans ...
TechBullion9d
Transforming Global Enterprise Order Management and Service Assurance
The global order management market is experiencing unprecedented growth, driven by the increasing complexity of B2B and B2B2C ...
SolarWinds expands AI capabilities across observability and IT management portfolio
The SolarWinds Service Desk gains new AI-powered capabilities that now automate the creation of standardized runbooks, ...
Capitol Hill Seattle8d
As RapidRide G boardings rise above 5,000 a day, Metro rolls says ‘Advanced Service Management’ will streamline performance
The restart of fare enforcement wasn’t the only big change for King County Metro this month. Metro says it is also rolling out a new “Advanced Service Management” strategy to ...