The ongoing evolution in loyalty presents an opportunity for retailers to retool their rewards programs to keep consumers ...

These include higher customer satisfaction, increased average order values, and stronger brand loyalty over the long term. By ...

Let's explore how the role of POS technology is reshaping the retail environment, focusing on pricing strategies, ...

Post-purchase communications can significantly impact brand loyalty. Here we explore the channels and marketing strategies helping retailers to maximise retention* In 2025, consumers’ post-purchase ...

In today’s fast-paced digital world, staying ahead in e-commerce and retail means embracing innovation. Traditional marketing ...

Brand Keys, in compiling its 28th Annual Customer Loyalty Engagement Index, found that loyalty is more complex today, just as the consumer, the marketplace and marketing have become more complex. But ...

With 75% of consumers shopping online at least once a month, nailing the experience for your online customers has never been more important.

Retailers are rapidly adopting artificial intelligence and subscription-based models to enhance customer loyalty and drive growth, according to a new study from the University at Buffalo School of ...

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead.

Customer loyalty programs in agriculture traditionally functioned as simple discounts or ... "Our investment in this digital ...