Another tip to keep in mind during conference calls is to maintain professionalism in your language. Avoid any slang, ...

One etiquette expert says brushing up on common courtesies on the phone is important. In fact, bad habits can become more ...

Put your phone down for a moment and pay attention – because you've been using it all wrong. According to etiquette expert Julie Lamberg-Burnet from the Sydney School of Protocol, you've been ...

From call answering to voicemails, smartphones have created a whole new sort of etiquette. WSJ’s Joanna Stern enlisted 89-year-old artist Burt Silverman to get perspective on how things have ...

Switching your phone to vibrate mode is a great way to stay aware of incoming calls and messages without disturbing others.

Imagine this: Someone in the office is yelling on their phone and disrupting everyone else's concentration. This awkward and rude situation is actually pretty common in today's open offices, so ...

So let’s not jump to condemning your friends by setting rules and deadlines for returning calls. Yours are evidently not ...

So let’s not jump to condemning your friends by setting rules and deadlines for returning calls. Yours are evidently not ...