From then on, keep a CD or DVD in the tray and it will open and close normally by preventing the arm from hanging too low and getting caught. You can then decide to: 1) Live with it ...

1] Using Door Control to open DVD Tray Door Control is lightweight freeware that lets you eject the DVD door/tray using a simple mouse click. When you install Door Control, you get an icon in the ...

The tray will pop open, and you can retrieve your DVD. If you can get the tray open, leave it partially open. It will make removing the cover of the DVD player easier.