How we use your information depends on the product and service that you use and your ... management or data aggregation. Develop and improve features of our offerings. Gear advertisements and ...

Better customer service skills, emphasised Perthpal, could ease frustrations during service disruptions. Also present were Prasarana senior vice-president and head of customer experience Mohd ...

Smart solutions are changing how businesses operate. They make processes better, save time, and cut costs. Companies that use ...

This article explores the shortcomings of South Africa's major banks in customer service, highlighting personal experiences ...

But, businesses can’t take such risks – your poor treatment of a customer could cause them to turn to a rival. Thankfully, there are simple changes businesses can make to improve the customer service ...

In the business world, your reputation is everything. Without it, you’ll struggle to attract customers, retain employees, or build a name for yourself within your chosen industry or specialty.