The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term VoIP is widely used for the actual services offered (see VoIP for details), while IP telephony often refers to ...

And it came in handy 4 months ago when we started tackling IP Telephony management. The FCAPS model is a great way to conceptualize what you need to track in any environment; in our case IP Telephony.

IP telephony needs around 80kbps per call, which isn't a significant proportion of total bandwidth, but it does need managing. Consider putting all telephony on a virtual network to ease ...

"e-TQM's initiative to network its services through IP telephony showcases our vision of offering quality services using the latest technologies. This system enables e-TQM College to attain its ...

and customer information in both traditional telephony and IP environments. Sophisticated routing and reporting across voice, e-mail, documents and Web interactions, coupled with integrated self ...

You’ve studied the promising return on investment for IP telephony and researched vendor solutions that appear to fit your company’s needs. If you’ve done your homework, you also know that ...

Arvato Services offers customer and financial services, database management, printing, production, distribution and e-commerce transactions ... of VoIP technology." IP telephony enables voice ...

In most cases, companies save money when entering a new office location by deploying IP telephony instead of a ... on data communications, such as e-mail, Internet research, and instant messaging ...