when a customer received new leggings with tiny holes in the fabric or had the leggings rip soon after purchase, the process of returning them for a refund was time-consuming and frustrating ...

"These pants rip like wet toilet paper," said Valerie Williams, 35, of Syracuse, New York. Williams has bought five pairs of LuLaRoe leggings. She says two of them tore as soon as she put them on.