Customer support: Most time tracking apps are straightforward to install and use but if you or your team members get stuck, you need to turn to customer support.

Chargebee, a leading software firm specialising in revenue management and customer retention, has acquired AI-first customer tracking platform Trainn. This marks Chargebee's second acquisition ...

Offering real-time order tracking information will not only free up your customer support team to handle other issues that demand their attention but providing this convenient, personalized ...

Euclid, the new startup from the creators of Urchin, a company Google acquired which then became the basis of Google Analytics, first introduced its offline customer tracking solution - or "Google ...