stealing customers and market share from fast-food outlets – which have experienced a five per cent decline year on year – as well as traditional restaurants. According to TNS, 28 per cent of all food ...

Quirks such as workers saying "my pleasure" instead of "you're welcome," placing flowers on tables, and offering ... itself apart from the rest of the fast-food industry. Visit Business Insider's ...

to offer table service during dinner hours, making it the first national quick-service chain in the nation to slow the pace of fast-food dining. Between the hours of 4 and 8 p.m. each day ...