Dealing with angry customers is only one element. The rule of thumb for more normal times, Mr Younger says, is for companies to be clear about what they are offering and then to hold themselves to ...

Customers are important, but employees and business owners have the right to protect their own interests. When dealing with a toxic customer who only wants to get their way, you have the power to ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

MCDONALD’S fans are demanding the return of a much-loved breakfast deal that fans called “a lifesaver”. The fast food chain ...

Dealing with angry customers. BUSINESS MATTERS BEYOND THE BOTTOM LINE - Francis J. Kong - The Philippine Star. September 3, 2023 | 12:00am. An incident happened in a doughnut shop.

Build confidence and capability in dealing with aggressive customers with these three key strategies. Monique Richardson Jul 28, 2023 4 min read. Share. 0. Source: Unsplash/Toa Heftiba ...

Learning how to deal with difficult customers and being prepared to handle scenarios is essential for maintaining customer satisfaction and upholding the reputation of your brand.