Now ask yourself this: if your tech knocked on a door this afternoon and performed a service call perfectly—clean van, fixed the issue, wore the booties—what happens next? Do you assume that homeowner ...

To summarize, what Four Seasons has built in the course of getting the click right on your door is what I would call a Customer Service System. A Customer Service System is any action, or set of ...

The video shows the woman surrounded by several police officers at the door with her purchased clothes ... As the video ends, the Lululemon customer approaches an empty register and asks for ...

Are we asking for more customers while ignoring the one standing at the door, wanting to buy ... with you on the spot does not mean they won’t be ready later! Add the customer to an email list, call ...

She writes, “When your customer thinks we going to open the door a minute early.” Several users on the app lambasted the customer’s behavior in the comments section of the video. One viewer ...

Ahead of Denver Restaurant Week, I spoke with Matt Dulin of GetRights about his philosophy on customer service when there is a line out the door. Putin says Russia in favor of ceasefire proposal ...

A Walmart customer repeatedly refused to show receipts for his purchases at Denver-area stores. The shopper, William Montgomery, sued after he was detained by Walmart employees. Colorado's second ...