In such an environment, getting the customer's attention and providing timely support is paramount to your success and your conversion rate metrics. That's where chatbots come in. They're available 24 ...

They've also become extremely common in customer support, where AI chatbots supplement or replace human support agents. But not everyone is eager to join the AI train. AI is still developing as a ...

"And most companies that are thinking about cost cutting and the AI revolution are not really thinking about the customer." Simply put, the AI still doesn't work that well. Many of these chatbots ...

There is a statement that AI in any field of use is only as effective as the data base the technology uses to perform its ...