When customer success aligns with what matters most to customers, it reduces the valley’s depth and shows they’re in capable hands, accelerating their journey back to motivation and building a ...

There’s a powerful link between employee motivation and customer experience. Empowering your team drives better customer outcomes and business success.

There is no doubt that customer service and customer experience have come to the forefront of the C-Suite’s attention. Creating a good service experience that meets (and sometimes exceeds) the ...

The Science of Motivating Teams When They Need It Most. Praise is a simple method you can use to inspire your team. ... Customer service was at the top of his list.

Customer service suffers when employees have no motivation. If the employee doesn't care about being at work, he certainly doesn't care about the company vision or the success of the company.

‘Motivation towards customer service is a very important trait in every recruit at METRO’ Our people management framework focuses on the key parameters of people retention, engagement and ...

The Customer Motivation Report reveals insights from the last three years of Persado’s AI-generated campaigns for some of the world’s largest brands including J.P. Morgan Chase, Marks and ...

Sue Barrett, Marketing mag’s very own sales guru and founder of Barrett Consulting poses the question: If customer service is sales 101, then why are we not delivering? There is a strong slump in ...

One of the funniest and most original motivational speakers in the country will be in Imperial this month offering tips for customer service. Charles Marshall will speak from 1:30-3 p.m. and 5:30 ...

A workforce full of happy and motivated employees can improve your overall company reputation. Motivated employees are more likely to speak highly of your organization, which is great for attracting ...

Arinc Direct Flight Support Services is a suite of Web-enabled capabilities, including flight planning, flight following, weather briefs, aircraft messagin ...