So, for mobile apps and games that anticipate rapid scale but want to provide excellent customer service, support automation is key. We can think of support automation as “Support Zero”: the ...

JEA launched a new app called “My JEA” to improve customer service. >>> STREAM ACTION NEWS JAX LIVE <<< You’ll be able to ...

For these services, Zappos team members help mobile shoppers find items of interest to combine the best of personal customer service with ... shopping because the apps are designed in a way ...