The bottom line is this: In today’s competitive business environment, customer service excellence isn’t optional—it’s essential for survival. Our research shows that 79% of customers would ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance ...

Leadership also plays a significant role in developing and promoting a culture of service excellence. SM Store managers undergo leadership development programs that include customer-focused modules.

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Most of these brand names shouldn’t surprise you. There will be ...

Burnley is gearing up for a bloomin’ good time this February as local businesses come together to celebrate its customer ...

Canada’s #1 rated* online brokerage -- is thrilled to announce that it has repeated in receiving the DALBAR Seal of Service Excellence for Telephone Service for the seventh consecutive year. Awarded ...

Fred. Olsen Cruise Lines was awarded Feefo's "Exceptional Service Award," following its recognition in 2024 for 93 percent of ...

Kirk’s Trail Tire is set to receive the Customer Service Excellence Award at the Taber and District Chamber of Commerce Annual Dinner and Awards on Friday, January 17, 2025 at the Heritage Inn ...

The theme for this year’s event is Burnley BID’s Blooming Brilliant Customer Service Excellence Awards, featuring a night of celebrations from 6.30pm with a drinks reception, followed by the ...