Leadership also plays a significant role in developing and promoting a culture of service excellence. SM Store managers undergo leadership development programs that include customer-focused modules.

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. Most of these brand names shouldn’t surprise you. There will be ...

Burnley is gearing up for a bloomin’ good time this February as local businesses come together to celebrate its customer ...

“We believe that high standards of customer service are central to the success of any organisation and they are at the heart of our own strategy,” he said. “Excellent customer service really ...

Satisfied customers will be more likely to return, stay longer and spend more Customer service excellence can lead to awards that can be used as a marketing tool Growth of the business as a result ...

The theme for this year’s event is Burnley BID’s Blooming Brilliant Customer Service Excellence Awards, featuring a night of celebrations from 6.30pm with a drinks reception, followed by the ...

Midway Hospital, a leading provider of quality primary and specialist healthcare, has been adjudged the highest-rated Ghanaian healthcare organization for overall Customer Service Quality at the ...

Kirk’s Trail Tire is set to receive the Customer Service Excellence Award at the Taber and District Chamber of Commerce Annual Dinner and Awards on Friday, January 17, 2025 at the Heritage Inn ...