The control room was slow to raise the alarm and passed on confusing information to police as killer Joel Cauchi stalked the ...

A CCTV control room operator was left on hold with police for six minutes amid the fatal Westfield Bondi Junction attack, an inquest into the stabbings has been told.

A counter-terrorism expert has revealed a “dangerous” detail in a triple-0 call made by a control room operator who had been flagged for “ongoing issues” and was on the verge of being ...

A Florida Tech professor and human factors expert is working with NASA to design the next generation control room for the ...

A security control room operator's triple-zero call during a shopping centre's deadly stabbing attack was made too late and she was unclear about what was actually happening, a counterterrorism ...