Cisco has backpedaled tonight, with a blog post saying the service—Cisco Connect Cloud—will no longer be the default management tool. "In response to our customers’ concerns, we have ...

In 2012, ShoreTel took this model to the cloud via their acquisition of M5 Networks, and released ShoreTel Connect, a fully hosted VoIP service. However, this isn't just a cloud service.

In 2012, ShoreTel took this model to the cloud via their acquisition of M5 Networks, and released ShoreTel Connect, a fully hosted VoIP service. However, this isn't just a cloud service.

“You can go into our meeting place, connect to one of our cloud service providers who specializes in DDoS mitigation, spin up a connection to them within a few minutes and ...

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce ...

The new remote connect cloud service makes it even faster and easier to connect to the control panels by eliminating the need to change customer router settings, firewall rules or to use Domain Name ...

Cisco caused an uproar when it pushed out an update to certain Linksys routers that blocked local access to router settings, instead prompting users to sign up for the Cisco Connect Cloud service.

While well-intentioned, Cisco Connect Cloud, a web-service that lets you manage Linksys's Smart Wi-Fi series of routers, needs more work before it's as good as it has the potential to be.