It allows solution providers to develop and configure IP Office converged communications solutions for SMB customers. To use the tool, solution providers fill out a form outlining a customer's needs.

the Avaya system is also a good fit for growing companies that want one of the most advanced systems out there. One word of caution, however: The IP office system offers extensive configuration ...

Some solution providers voiced concern that Avaya's partnership with American Express could create channel conflict. New IP Office-Small Office offers support for both VoIP and traditional calling.

The first configuration Avaya submitted for security assessment had a minimal network infrastructure. In fact, there was no Layer 3 network infrastructure at all. All IP communications traversed a ...