The Better Business Bureau's Jo Ann Deal says someone will act as though they work with Xfinity and tell consumers that a ...

If you’re currently a Comcast customer, pick up the phone, call the company, and politely explain that you’re considering leaving. You could potentially save a bundle of money—if you still ...

Recently, Comcast and its call center habits have been thoroughly lambasted from all sides—and for good reason.But what many of us keep forgetting is that it’s not just Comcast.

Comcast Apologizes for 'Unacceptable' Customer Service Call That Won't End. Comcast apologizes for employee who refused to take no for an answer. By ABC News. July 15, 2014, 2:25 PM.

Rep: I’m just trying to figure out here what it is about Comcast service that you’re not liking.Block: This phone call is actually a really amazing representative example of why I don’t want ...

How to Call Forward Using Comcast. ... If you're forwarding your calls to a number with a different area code, dial "1" and the area code before the phone number.

When a call to cancel Comcast service descended into "a stunning display of hysteria and desperation," pretty much everyone who listened to a recording of the phone call agreed: it was painful to ...