OneUnited Bank 的首席执行官在其公告博客中表示："谷歌云联络中心人工智能(CCAI)平台的扩展和增强，以及与 Salesforce 的更深入集成，意味着在我们推动 ...

While Avaya has a long-standing alliance with Google, the CCAI service is only one of several AI platforms Avaya has integrated into its contact center platforms, Rossman said. In some cases ...

Avaya integrated with Google Cloud CCAI has evolved virtual bots into virtual agents and, in the process, optimized customer experience while delivering powerful enterprise functionality.

Avaya integrated with Google Cloud CCAI has evolved virtual bots into virtual agents and, in the process, optimized customer experience while delivering powerful enterprise functionality.

This expanded conversational AI capability leverages Google Cloud Dialogflow CX, and is part of Avaya’s ongoing integration of Google Cloud’s Contact Center AI (CCAI). The powerful combination of ...

Avaya AI Virtual Agent Enhanced capabilities are enabled through integration of Google Cloud Dialogflow CX with Avaya OneCloud CCaaS and OneCloud CPaaS. Avaya integrated with Google Cloud CCAI has ...

Avaya Announces New AI Capabilities To Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX Press release Published January 28th, 2021 - 08:19 GMT ...

Agent Assist – Avaya machine-learning algorithms can be applied to Google Cloud CCAI to determine the next best action by the agent, delivering the right information, step-by-step guidance, and ...

Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify ...

(2021-01-27) Avaya Announces New AI Capabilities to Improve Customer Experience, With More Powerful Virtual Agents Integrating With Google Cloud Dialogflow CX. Stockhouse.com uses cookies on this site ...

Avaya’s presence at Enterprise Connect comes in partnership with Microsoft Teams, Journey ID, and Google CCAI. Avaya Enterprise Connect is set to host 5,000+ attendees across roles and ...