When it comes to hotel cleaning failures, the one Bill Mapp saw on a recent trip to Richmond, Virginia, is a standout. After checking in and getting settled at an all-suites property, Mapp, a ...

When you’re staying at a hotel, keeping your room neat is tough. And while housekeeping services exist for that reason — ...

These include deep-cleaning 10 high-touch areas, decluttering paper amenities and placing a seal on the door of the guest room to indicate it has not been entered since it was cleaned. Many guests ...