which are central to business communication. Most meetings have an agenda - a list of matters to be discussed in the meeting. When you decide what to talk about in the meeting, you 'set the agenda'.

Business meetings typically end with the chairperson asking if there is ‘any other business’. This is an opportunity for anyone present to raise an issue that isn’t on the agenda.

the results of this study show that the majority of executives polled believe face-to-face meetings are still crucial for building stronger, more meaningful and profitable business relationships.

We talk to people to achieve success in every aspect of business and life. Even though we do it constantly, conversation is surprisingly tricky, especially for leaders. This course will sharpen your ...