For example ... more of its call center processes. “With this acquisition, Avaya’s large contact center customer base around the world will have a clear migration path to the cloud ...

This week Avaya ... a call with CMO Simon Harrison, he explained that OneCloud was more about the experiences the cloud delivers and how they are all connected. Harrison provided an example ...

and we had to ensure we could address every call with a human on the line ready to assist. What would have taken us days or weeks to do before can now be done in minutes with Avaya Cloud Office.

By enabling voice calls, team messaging, meetings, conferencing and file sharing in a single solution, Avaya Cloud Office reduces cost and complexity while empowering workforces to call ...

Avaya Chronicall for IP Office, OEM’d from Avaya DevConnect partner Xima, provides over 50 standard plus customizable reports that support visual call management ... manage both premises-based and ...

For example ... average call handle time by 30 seconds per call. “Aces represents Avaya's unwavering dedication to its customers by delivering transformative technology through AI, cloud ...